Below are some of the frequently asked questions about our professional cleaning services
The cost depends on the type of cleaning service you want. We based our pricing model on which kind of domestic or office cleaning service you choose. If you wish for specific house areas to be clean, you can select the hourly pricing model, depending on the house’s condition.
No, If the cleaners complete their task early, you are only charged the Trem Clean minimum hours.
Fill the quoting form on this page, click send, and one of our friendly staff will get back to you as soon as possible.
No! You can simply fill out the booking inquiry on this site .
Yes, we provide cleaning products/supplies. If you want unique cleaning supplies of your preference, you can offer them, and we will use them.
In the rare event that you are not happy with the cleaning service, please let us know immediately, and we will ensure that the cleaning is rectified at no extra cost.
Our goal is to ensure that we book every clean where possible. We do not offer guarantee for the same day booking but we will do our best to book you in.
No, you don’t have to be at home during the cleaning duration.
Yes, our cleaners always go the extra mile to ensure that they arrive on time, but you should still allow up to one hour due to unforeseen circumstances or unplanned traffic situations. If the cleaning is running late, we will ensure to notify you as soon as possible.
Trem clean do not make any charges until the clean is completed. You will receive an invoice on the day of the clean but you will be charged after the cleaning task is completed.
No, you can cancel at any time without penalties. Our cleaning services are contract free. We do ask you to give 24 hours notice before your cancellation.
Our regular Home cleaning standard includes general dusting, vacuuming, mopping, bathroom, Kitchen, and Bedrooms. Below is a list of the standard cleaning:
Yes, we provide the cleaning supplies and products. If you prefer specific cleaning products, you can offer them, and we will use them to clean your house.
We provide one-off, regular weekly, and Fortnightly clean. We also offer bond Clean, exit clean, and office cleaning service. You can visit our home page for more services we provide.
For recurring cleaning, we send one cleaner who will be your regular service provider.
YES. All our cleaners are thoroughly vetted. They provide original police certificate as well.
Relax and let our cleaners make your home sparkle.
Call our friendly Team Today
Or you can simply book online
For any other inquiries or questions please contact us